Shipping & Returns

Shipping Policy

Turnaround

All orders of our best rated probiotics, iodine, and organic sulphur are shipped through Amazon.

Carriers

Amazon uses UPS for delivery.

Order Tracking

We will update your order with the UPS tracking information.

Shipping Rates

Orders of probiotics, iodine, and sulfur over $100 ship for FREE. The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be.

Back Orders

If an item goes on backorder, we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Returns

If you are not completely satisfied with your order, simply email us and kindly let us know why you are not satisfied to help us better serve our customers in the future.

service@basics4balance.com

Please include your order information so that we can verify your order.

You may request a replacement or a refund. In the case of a refund, you are refunded the purchase price of the product and the taxes paid.  You are not refunded for your cost of shipping if you had any.